External Email - Use Caution        

I, Dharmendra Jakhar, a researcher working on brain mapping and an aspiring user of your software, is facing difficulties in installation of FreeSurfer software. 
Query 1-
We have duly downloaded and installed the directory in the application folder, but we are getting a prompt in the terminal that 'No such file or directory is found'. We have attached the screenshot for your reference.
Query 2-
We are also not able to type License key password instead in its place we can see a 'key symbol'. We have also attached the screenshot for your reference.