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Hello!
I think we have found the issue that is causing the recons to fail with out of memory. If you see the below 2 brains you can see the WM mask going out of bounds. Not sure what could have caused this (perhaps
network latency during the editing process?)
What we are looking to see is if there is a way to reliably fix this issue and submit another recon? And any leads as to how we can avoid such situation to occue in the future?


Thanks in advance!
--Sowmya
From: Sambamoorthy, Sowmya
Sent: Thursday, September 18, 2025 1:06 PM
To: Freesurfer support list <freesurfer@nmr.mgh.harvard.edu>
Cc: Kidwai, Ambereen <Amber.Kidwai@utdallas.edu>
Subject: RE: Recon failing: normal vector of length zero at vertex NNNNN with N faces
Ok, thank you.
From: Nolan, Jackson <JNOLAN5@mgh.harvard.edu>
Sent: Thursday, September 18, 2025 10:57 AM
To: Freesurfer support list <freesurfer@nmr.mgh.harvard.edu>
Cc: Kidwai, Ambereen <Amber.Kidwai@utdallas.edu>
Subject: [Freesurfer] Re: Recon failing: normal vector of length zero at vertex NNNNN with N faces
I don’t see anything in the attached log that looks like a smoking gun.
It is still possible that the process ran out of memory and was killed by the system, but it is not caught in the log file. You can check system logs to help determine if this is the case.