External Email - Use Caution
Hello Sam, While your crash report is from a Qt process (and not a WindowServer process), you might want to be aware there have been various reports of external monitors connected to Mac laptops causing crashes because the video hardware may not sense the correct resolution or refresh rate of external monitors through a USB-C to USB-C connection. Some crashes were fixed by by using a USB-C (mac output) to HDMI (monitor input) connection. Upgrading to Monterey apparently made things worse, https://secure-web.cisco.com/1DBOKcevsj0nBhREsCU8v_3geVkkvJnxbxwRK8QbGo84S0c... - R.. On Mar 1, 2022, at 23:08, Sam Buck Johnson <samjohns@stanford.edu> wrote: External Email - Use Caution Thanks very much Adam and Ruopeng,I believe that the external monitor was what was causing the error! Freeview seems to work normally now that I have detached it and am working only with my laptop's native display. I can only imagine how long it would have taken for me to discover this on my own.Thanks again,SamOn Mar 1, 2022, at 5:01 PM, Wang, Ruopeng <RWANG4@mgh.harvard.edu> wrote:You can also download the latest build of freeview here:MailScanner has detected a possible fraud attempt from "secure-web.cisco.com" claiming to be https://secure-web.cisco.com/1p3g1aUfMpv-5OYWryXOH2Klul9BV737w-VN8ff2snjasn0... Mar 1, 2022, at 7:44 PM, Adam Martersteck <acmarter@gmail.com> wrote: External Email - Use Caution Hi Sam,I can tell from your crash report you have a LG HDR 4K, 3840 x 2160 (2160p/4K UHD 1 - Ultra High Definition) plugged in.You might try unplugging any external monitors and just having your native laptop display on then starting FreeView and seeing if it works.I had the same issue; see here: MailScanner has detected a possible fraud attempt from "secure-web.cisco.com" claiming to be https://secure-web.cisco.com/10i4ZuCFZN8GuKB-DWCevEuF86X5PdpwHzWu9eqMZxPsaZd... unresolved. Can open FreeView fine without a monitor plugged in but get a segmentation fault whenever I'm using an external display.-AdamOn Tue, Mar 1, 2022 at 4:04 PM Sam Buck Johnson <samjohns@stanford.edu> wrote: External Email - Use Caution Dear Freesurfer experts,I am writing to request technical assistance with freeview. I use freesurfer and freeview in my current research, where they are very valuable tools. However, upon upgrading my macbook's OS to macOS Monterey, Version 12.2.1, I now am unable to open freeview; it quits immediately upon starting. The error message indicates a segmentation fault, and in fact my error (and the error message) appears to be exactly the same as the one encountered by Alex White in this thread: https://secure-web.cisco.com/1IXdnFyTKmN2mh6oaF1iVQ3_Ho1Z9szlPmaAOZrSIy7EZwF... have been in correspondence with Alex, and he mentioned that you were able to help him resolve the issue, but that it required you to send him a patched version of freeview (or freesurfer?). I have the identical problem on freeview 7.1.1 and 7.2.0, but if possible I would prefer to continue working with your latest version, 7.2.0.Please do let me know if further information could help you understand this issue better. For the time being, I have copied the error message that prints to terminal and the full error report, both below.Any help/advice is much appreciated.Sincerely,Sam JohnsonPostdoctoral ScholarYeatman Brain and Education Lab, Stanford University GSE-----# terminal error message:(base) samjohns@DNab40bbcb 7.2.0 % freeview/Applications/freesurfer/7.2.0/bin/freeview: line 2: 1968 Segmentation fault: 11 $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview "$@"# full crash report-------------------------------------Translated Report (Full Report Below)-------------------------------------Process: freeview [1673]Path: /Applications/freesurfer/*/Freeview.app/Contents/MacOS/freeviewIdentifier: com.freesurfer.freeviewVersion: ???Code Type: X86-64 (Translated)Parent Process: Exited process [1672]Responsible: Terminal [1587]User ID: 502Date/Time: 2022-03-01 15:12:51.8713 -0800OS Version: macOS 12.2.1 (21D62)Report Version: 12Anonymous UUID: DCA45306-7159-2569-6BDE-CF94BEE1E522Time Awake Since Boot: 1200 secondsSystem Integrity Protection: enabledCrashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_BAD_ACCESS (SIGSEGV)Exception Codes: KERN_INVALID_ADDRESS at 0x0000545845545f67Exception Codes: 0x0000000000000001, 0x0000545845545f67Exception Note: EXC_CORPSE_NOTIFYTermination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11Terminating Process: exc handler [1673]VM Region Info: 0x545845545f67 is not in any region. Bytes after previous region: 92257060675432 Bytes before following region: 12815019253913 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL ...(unallocated)---> GAP OF 0x5f9000000000 BYTES MALLOC_NANO 600000000000-600008000000 [128.0M] rw-/rwx SM=PRV Thread 0 Crashed:: Dispatch queue: com.apple.main-thread0 freeview 0x104ec0ff8 0x104ce2000 + 19619761 QtWidgets 0x12046c6ed QWidget::event(QEvent*) + 11172 QtWidgets 0x12057dc45 QMainWindow::event(QEvent*) + 2773 QtWidgets 0x12043070d QApplicationPrivate::notify_helper(QObject*, QEvent*) + 2694 QtWidgets 0x120431b12 QApplication::notify(QObject*, QEvent*) + 5945 QtCore 0x12266e564 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 2126 QtWidgets 0x12048aa74 0x120420000 + 4368527 QtWidgets 0x12043070d QApplicationPrivate::notify_helper(QObject*, QEvent*) + 2698 QtWidgets 0x120431b12 QApplication::notify(QObject*, QEvent*) + 5949 QtCore 0x12266e564 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 21210 QtGui 0x1211e2a74 QGuiApplicationPrivate::processGeometryChangeEvent(QWindowSystemInterfacePrivate::GeometryChangeEvent*) + 51611 QtGui 0x1211e3420 QGuiApplicationPrivate::processWindowScreenChangedEvent(QWindowSystemInterfacePrivate::WindowScreenChangedEvent*) + 73612 QtGui 0x1211c1c33 bool QWindowSystemInterfacePrivate::handleWindowSystemEvent<QWindowSystemInterface::SynchronousDelivery>(QWindowSystemInterfacePrivate::WindowSystemEvent*) + 11513 libqcocoa.dylib 0x121eb4c77 0x121e96000 + 12607114 libqcocoa.dylib 0x121eae862 0x121e96000 + 10045015 libqcocoa.dylib 0x121eae2eb 0x121e96000 + 9905116 QtGui 0x1211ec1dc QWindowPrivate::create(bool, unsigned long long) + 14017 QtWidgets 0x120459e31 QWidgetPrivate::create() + 120118 QtWidgets 0x120458b22 QWidget::create(unsigned long long, bool, bool) + 32219 QtWidgets 0x12057e4d7 QMainWindow::setUnifiedTitleAndToolBarOnMac(bool) + 5520 freeview 0x104eaf497 0x104ce2000 + 188943121 freeview 0x104ea950e 0x104ce2000 + 186497422 freeview 0x104de279a 0x104ce2000 + 105052223 dyld 0x2158184fe start + 462Thread 1:: com.apple..rosetta.exceptionserver0 runtime 0x7ff7ffc578e4 0x7ff7ffc53000 + 186601 runtime 0x7ff7ffc64928 0x7ff7ffc53000 + 719762 runtime 0x7ff7ffc660a4 0x7ff7ffc53000 + 77988Thread 2:0 runtime 0x7ff7ffc75814 0x7ff7ffc53000 + 141332Thread 3:0 runtime 0x7ff7ffc75814 0x7ff7ffc53000 + 141332Thread 4:: Dispatch queue: com.apple.dock.fullscreen0 dyld 0x215824e0c dyld4::Loader::LoaderRef::loader(dyld4::RuntimeState const&) const + 681 dyld 0x21582cdb1 dyld4::PrebuiltLoader::dependent(dyld4::RuntimeState const&, unsigned int, dyld4::Loader::DependentKind*) const + 952 dyld 0x215828a1e dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 5323 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 5934 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 5935 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 5936 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 5937 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 5938 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 5939 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 59310 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 59311 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 59312 dyld 0x215828a5b dyld4::Loader::hasExportedSymbol(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::ExportedSymbolMode, dyld4::Loader::ResolvedSymbol*, dyld3::Array<dyld4::Loader const*>*) const + 59313 dyld 0x215837b4c dyld4::APIs::dlsym(void*, char const*) + 65614 SkyLight 0x7ff811fbf581 __loginframework_vtable_block_invoke + 60515 libdispatch.dylib 0x7ff80ccd8cc9 _dispatch_client_callout + 816 libdispatch.dylib 0x7ff80ccd9ec1 _dispatch_once_callout + 2017 SkyLight 0x7ff811fc0de5 SLSCopyCurrentSessionPropertiesInternalBridge + 36618 SkyLight 0x7ff811e6a097 SLSessionCopyCurrentDictionary + 1219 AppKit 0x7ff80f9e04ee -[NSDockConnection _makeConnectionIfNeededWithRetryInterval:onDemand:] + 4720 AppKit 0x7ff8101b9720 __35-[NSDockConnection startConnection]_block_invoke.37 + 4521 libdispatch.dylib 0x7ff80ccd7ad8 _dispatch_call_block_and_release + 1222 libdispatch.dylib 0x7ff80ccd8cc9 _dispatch_client_callout + 823 libdispatch.dylib 0x7ff80ccdecee _dispatch_lane_serial_drain + 69624 libdispatch.dylib 0x7ff80ccdf7c8 _dispatch_lane_invoke + 36625 libdispatch.dylib 0x7ff80cce97e1 _dispatch_workloop_worker_thread + 75826 libsystem_pthread.dylib 0x7ff80ce8f074 _pthread_wqthread + 32627 libsystem_pthread.dylib 0x7ff80ce8dffb start_wqthread + 15Thread 5:0 runtime 0x7ff7ffc75814 0x7ff7ffc53000 + 141332Thread 6:0 runtime 0x7ff7ffc75814 0x7ff7ffc53000 + 141332Thread 7:0 runtime 0x7ff7ffc75814 0x7ff7ffc53000 + 141332Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000545845545f5f rbx: 0x000000031e5aac00 rcx: 0x0000000000010000 rdx: 0x000000012046c6dd rdi: 0x00007ff815d4f000 rsi: 0x000000031e5a9c78 rbp: 0x000000031e5a9730 rsp: 0x000000031e5a9720 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x00000001220129e0 r11: 0x00007ff80f8c8bb9 r12: 0x00007ff175745090 r13: 0x000000031e5aac00 r14: 0x000000031e5a9c78 r15: 0x000000031e5a9c78 rip: 0x0000000104ec0ff8 rfl: 0x0000000000000203 tmp0: 0x0000000115a9c01c tmp1: 0x000000012046c6ed tmp2: 0x0000000120a3c1e8Binary Images: 0x104ce2000 - 0x106349fff com.freesurfer.freeview (*) <35cc1656-e7ff-32a5-8ec9-9faf896f9915> /Applications/freesurfer/*/Freeview.app/Contents/MacOS/freeview 0x120420000 - 0x12085efff org.qt-project.QtWidgets (5.12) <ef671b84-7965-3c74-89df-09c3fa9096ca> /Applications/freesurfer/*/Freeview.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets 0x122484000 - 0x1229b9fff org.qt-project.QtCore (5.12) <ae294ca9-b3ec-3f0e-b67a-509a13c0c913> /Applications/freesurfer/*/Freeview.app/Contents/Frameworks/QtCore.framework/Versions/5/QtCore 0x1211ac000 - 0x1215f8fff org.qt-project.QtGui (5.12) <9cc34b01-ae4a-3ff2-ac1b-de08b8fbbbae> /Applications/freesurfer/*/Freeview.app/Contents/Frameworks/QtGui.framework/Versions/5/QtGui 0x121e96000 - 0x121ffcfff libqcocoa.dylib (*) <14bc2336-68e6-3ace-b3a9-f21152a64785> /Applications/freesurfer/*/Freeview.app/Contents/PlugIns/platforms/libqcocoa.dylib 0x215813000 - 0x21587efff dyld (*) <7de33963-bbc5-3996-ba6e-f1d562c17c95> /usr/lib/dyld 0x7ff7ffc53000 - 0x7ff7ffc82fff runtime (*) <faca02c7-0a4c-3629-a746-55ddcfee9116> /usr/libexec/rosetta/runtime 0x7ff811d55000 - 0x7ff8120eafff com.apple.SkyLight (1.600.0) <eab4373e-52ca-38d7-963a-9f5bd71824e9> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight 0x7ff80ccd6000 - 0x7ff80cd1cfff libdispatch.dylib (*) <67d92c93-aa68-34c2-964b-23e8a8d32098> /usr/lib/system/libdispatch.dylib 0x7ff80f86e000 - 0x7ff8106fffff com.apple.AppKit (6.9) <9d3ab204-4858-3120-b002-5c38b02edec4> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x7ff80ce8c000 - 0x7ff80ce97fff libsystem_pthread.dylib (*) <ee564342-d8f2-396d-b642-40092cf34d82> /usr/lib/system/libsystem_pthread.dylib 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0VM Region Summary:ReadOnly portion of Libraries: Total=964.1M resident=0K(0%) swapped_out_or_unallocated=964.1M(100%)Writable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 256K 2 Activity Tracing 256K 1 CG backing stores 5056K 8 ColorSync 228K 25 CoreGraphics 8K 2 CoreUI image data 152K 1 Foundation 16K 1 Kernel Alloc Once 8K 1 MALLOC 216.2M 34 MALLOC guard page 192K 9 MALLOC_MEDIUM (reserved) 240.0M 2 reserved VM address space (unallocated)MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)Rosetta Arena 4096K 2 Rosetta Generic 736K 181 Rosetta IndirectBranch 512K 1 Rosetta JIT 128.0M 1 Rosetta Return Stack 100K 10 Rosetta Thread Context 100K 10 STACK GUARD 20K 5 Stack 11.1M 7 Stack Guard 56.0M 2 VM_ALLOCATE 8280K 29 VM_ALLOCATE (reserved) 4K 1 reserved VM address space (unallocated)__DATA 262.5M 320 __DATA_CONST 12.2M 173 __DATA_DIRTY 539K 99 __FONT_DATA 4K 1 __LINKEDIT 704.8M 29 __OBJC_RO 81.8M 1 __OBJC_RW 3136K 2 __TEXT 259.3M 332 __UNICODE 588K 1 dyld private memory 1024K 1 mapped file 5.1G 429 shared memory 848K 22 unshared pmap 5504K 3 =========== ======= ======= TOTAL 7.4G 1749 TOTAL, minus reserved VM space 6.8G 1749 -----------Full Report-----------{"app_name":"freeview","timestamp":"2022-03-01 15:12:52.00 -0800","app_version":"","slice_uuid":"35cc1656-e7ff-32a5-8ec9-9faf896f9915","build_version":"","platform":1,"bundleID":"com.freesurfer.freeview","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.2.1 (21D62)","incident_id":"78ED639A-5BDF-48BF-88B6-8A9AE3997115","name":"freeview"}{ "uptime" : 1200, "procLaunch" : "2022-03-01 15:12:51.6463 -0800", "procRole" : "Background", "version" : 2, "userID" : 502, "deployVersion" : 210, "modelCode" : "MacBookPro17,1", "procStartAbsTime" : 30601251608, "coalitionID" : 1327, "osVersion" : { "train" : "macOS 12.2.1", "build" : "21D62", "releaseType" : "User" }, "captureTime" : "2022-03-01 15:12:51.8713 -0800", "incident" : "78ED639A-5BDF-48BF-88B6-8A9AE3997115", "bug_type" : "309", "pid" : 1673, "procExitAbsTime" : 30606634548, "translated" : true, "cpuType" : "X86-64", "procName" : "freeview", "procPath" : "/Applications/freesurfer/*/Freeview.app/Contents/MacOS/freeview", "bundleInfo" : {"CFBundleIdentifier":"com.freesurfer.freeview"}, "storeInfo" : {"deviceIdentifierForVendor":"61B48C8D-0860-568E-953B-3DE776CD3C66","thirdParty":true}, "parentProc" : "Exited process", "parentPid" : 1672, "coalitionName" : "com.apple.Terminal", "crashReporterKey" : "DCA45306-7159-2569-6BDE-CF94BEE1E522", "responsiblePid" : 1587, "responsibleProc" : "Terminal", "sip" : "enabled", "vmRegionInfo" : "0x545845545f67 is not in any region. 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