External Email - Use Caution

You seriously need to improve the installation help for non-linux experts.

I spent six hours trying to upgrade from 7.3.2 to 7.4.1. The first 40 minutes was going through your help pages and reading very carefully starting here:

https://secure-web.cisco.com/19ID4blh6dH7zLY1eBU3QOvif6gsUtz6XQjFV1RthoGhJDP... and here: https://secure-web.cisco.com/1G2hfa6Pr6IRUiy_FTikis58foj-czVVon8c5s59_Asqy8y... and many other linked pages

Only to find that there are not actually any instructions on what to do.

All you needed to say was:

*Find out what version of Linux you have with the command:* cat /etc/os-release

*Download the appropriate file e.g. for Ubuntu 22 use the Deb installation file* freesurfer_ubuntu22-7.4.1_amd64.deb https://secure-web.cisco.com/1-yCca0DS1VPostBIzb--8M5elp1jaN909370VQ3Cl48vQll-FG3rcahrrN18cbdSE2o2mZ80t24xi3TK0BQKf1SwKH9NqA52aK7CnUvgRmaUeJZ-pAExuuKXBE0p1Z5xJryWFvJ1HHl4v1vtnKSha3tYaNNeQM7zjAjtpqvfQXsUm60l-dh4GoZxi7ToB-FIWcqetZzWWe_AdFIebDNTl_KZJ6c1Q-thBC3_7ALYOKbsO6UhhAxP0OC8B7vuqDH1qunSeSW8BYelaqKxIdlHn711-_a1tjdkUnGTZxnN9znChDGjUqpHeRifL5f2YbL7/https%3A%2F%2Fsurfer.nmr.mgh.harvard.edu%2Fpub%2Fdist%2Ffreesurfer%2F7.4.1%2Ffreesurfer_ubuntu22-7.4.1_amd64.deb *Then, for Ubuntu, install with the command* sudo dpkg --install <filename>

That would have saved me 6 hours!

I don't know linux so I don't know these basic commands.

A big problem for me was that I didn't know what version of Ubuntu I had but I didn't know that I didn't know that and none of the installation tools I tried told me, they just gave me unintelligible errors.

I think that because you are all linux fluent you have blind spots about some of this basic stuff.

Michael McLaughlin,